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Privacy Policy

Last updated: 4 January 2026

LuminNote (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the LuminNote website and application (the “Service”).

LuminNote is currently operated by an individual based in the United Kingdom.

1. Information We Collect

We may collect and process the following types of information:

a) Account Information

  • Email address
  • Authentication identifiers (managed securely via Supabase)

b) User Content

  • Notes you create
  • Files you upload (e.g. lecture PDFs, slides)
  • AI-generated content derived from your inputs

We do not claim ownership of your content.

c) Payment Information

Payments are processed securely by Stripe.

We do not store your card details.

Stripe may collect:

  • Billing information
  • Payment method details
  • Transaction history

d) Usage Data

We may collect limited usage data to improve the Service, such as:

  • Feature usage (e.g. lecture uploads, note creation)
  • Error logs

This data is collected in an aggregated and anonymised form where possible.

2. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Authenticate users
  • Process payments
  • Generate AI-assisted content
  • Improve performance and reliability
  • Communicate important service-related messages

3. AI & Automated Processing

LuminNote uses AI models to assist with:

  • Note generation
  • Summaries
  • Academic support features

Your content may be sent securely to third-party AI providers solely to deliver these features.

We do not use your content to train public AI models.

4. Third-Party Services

We rely on trusted third-party providers, including:

  • Supabase – authentication, database, file storage
  • OpenAI – AI processing
  • Stripe – payments
  • Resend – transactional emails
  • Vercel – hosting and infrastructure

Each provider is GDPR-compliant and processes data only under strict agreements.

5. Data Storage & Security

  • Data is stored on secure servers within the EU or UK where possible
  • We use industry-standard security measures
  • No system is 100% secure, but we take reasonable steps to protect your data

6. Data Retention

We retain your data only for as long as necessary to:

  • Provide the Service
  • Meet legal obligations

You may delete your account at any time.

7. Your Rights (UK & EU Users)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request data portability

To exercise these rights, contact us at:

support@luminnote.com

8. Children

LuminNote is not directed at children under 13.

Users under 18 should only use the Service with appropriate consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated via the Service.

10. Contact

If you have questions about this Privacy Policy, contact:

aziccardi@luminnote.com